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Accessibility statement for My·¬ÇÑÊÓÆµ

Accessibility statement for My·¬ÇÑÊÓÆµ 

This accessibility statement applies to the?My·¬ÇÑÊÓÆµ web application?- accessed using a browser - and the mobile application - downloadable from the App and Play Stores. 

My·¬ÇÑÊÓÆµ is run by the University of ·¬ÇÑÊÓÆµ. We want as many people as possible to be able to use this application. For example, that means you should be able to: 

  • View using accessible?colours, contrast?levels?and fonts? 
  • Zoom?levels up?to 400% without?loss of content or horizontal scrolling? 
  • Navigate?using just a keyboard? 
  • Navigate?using?text to?speech software? 
  • Listen?to most of the website?content?using a screen reader (including the most recent versions of JAWS, NVDA and?VoiceOver)? 

?has advice on making your device easier to use if you have a disability. 

How accessible is My·¬ÇÑÊÓÆµ? 

We know some parts of My·¬ÇÑÊÓÆµ are not fully accessible: 

  • The mobile application’s content is locked to a portrait orientation 
  • Some interactable elements do not provide an accessible name 

Compliance status 

My·¬ÇÑÊÓÆµ is partially compliant with the??standard. The non-compliances are listed below. 

Non-compliance with the accessibility regulations 

  • Some buttons and elements may not have an accessible name or description that is announced by the screen reader when focused. This fails WCAG 2.2 success criterion 1.1.1 (Non-Text Content). 
  • Some decorative images may contain inappropriate alternative text that may be announced by screen readers when focused. This fails WCAG 2.2 success criterion 1.1.1 (Non-Text Content). 
  • Not all elements of the application can be interacted with using a keyboard. This fails WCAG 2.2 success criterion 2.1.1?(Keyboard). 

We plan to resolve the non-compliant features by:?01 February 2026 

 

Feedback and contact information 

If you need further information or support, contact:?My·¬ÇÑÊÓÆµapp@exeter.ac.uk 

We will reply to your request and aim to get back to you within five working days. 

Reporting accessibility problems with My·¬ÇÑÊÓÆµ 

We are always looking to improve the accessibility of My·¬ÇÑÊÓÆµ. If you find any problems not listed on this statement, or think we are not meeting accessibility requirements, contact:?My·¬ÇÑÊÓÆµapp@exeter.ac.uk 

Enforcement procedure 

The??is responsible for?enforcing the??(the ‘accessibility regulations’). If you are not happy with how we respond to your complaint,?.? 

Technical information about the accessibility of the My·¬ÇÑÊÓÆµ application 

The University of ·¬ÇÑÊÓÆµ is committed to making its websites and applications accessible,?in accordance with?the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.? 

Preparation of this accessibility statement 

This statement was prepared on 16/02/2026.  

My·¬ÇÑÊÓÆµ was last tested on 10/11/2025 against the WCAG 2.2?(AA)?standard.?The test was carried out?using the?BrowserStack?Accessibility Testing tool?by the?Digital?Transformation team within The University of ·¬ÇÑÊÓÆµ.? 

Commitment to?continuous improvement? 

  • Regular accessibility testing, min every three months? 
  • Continually?monitoring?user feedback?? 
  • Addressing areas of partial or non compliance